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How can I cancel my subscription?
To cancel your subscription, log in to your customer portal and click "Manage Your Subscription." If you need help or forgot your email linked to your pet food subscription, contact our customer care team at [email protected] or call (
How can I update my delivery address?
If you need to change your delivery address, no worries, it's easy.Simply log in to your customer profile, click on the "Profile" tab at the bottom, and select "Shipping Address". From there, you can easily update your default shipping address to you
What cup do I use to measure my pet food?
To ensure you are feeding your pet the right amount of food, we recommend using a measuring cup. You can use either a half or full measuring cup, depending on your pet's needs. For instance, if you need to feed your dog 1 cup of food but you only hav
Can I cancel my subscription or order if my pet no longer eats Frontier Pets food?
If your pet has stopped eating Frontier Pets food and you want to cancel your subscription, this can be done by logging into your customer portal. We can help you with the return or recall process for any shipped orders. However, please note that the
How can I provide feedback on the product experience for my cats and dogs?
We value your opinion and always strive to improve our products to ensure your pets receive the best possible nourishment. You can share your feedback by emailing us at [email protected] or by leaving a Google Review.