Profile & Login
How do I create and log in to my accounts on your store?
You can log in using your email address. If you already have a profile on our website, you can use your email to receive a one-time 6-digit code for login. If the email is not associated with an existing profile, a new profile is automatically create
How do I update my account details?
You can update your account details through these steps:. 5. You can then edit your personal information there including your payment method. This does not include your subscription information. If you'd like to manage a subscription, navigate to the
What is 'Sign in with Shop,' and how does it work?
"Sign in with Shop" allows you to log in using your Shop credentials. This enables faster checkout with pre-filled shopping information via Shop Pay. This feature is automatically activated for new accounts and can only be disabled if the store deact
Why aren’t you receiving emails while others are?
Here are some potential reasons:. Please contact your email provider for further assistance.
What can you do if you're using a non-standard email provider and not receiving emails?
If your email provider is blocking emails:
How can you sign in or create an account using Shop Pay?
If Shop Pay is activated, you can log in using your Shop credentials. This pre-fills your checkout information, enabling one-tap checkout. If you don’t use Shop Pay, you can still log in with the one-time email code.