Christmas
What are your Christmas hours?
We’re taking a break this holiday season and will be closed on all public holidays including:. We’ll be back to serve you in full capacity on the 6th of January 2025. 🎉. During this time, some of our team will be working at a lower volume to ensure
Christmas Cutoff Date: 13th December
To ensure your gifts arrive on time for Christmas, please place your orders by 13th December. Dispatch can take up to 5 business days, and delivery timeframes will depend on the shipping method selected at checkout. For orders being sent to and from
Will my order be processed during the holiday season?
Yes, orders placed during public holidays and non-public holidays will be processed and shipped as usual, though there may be minor delays due to lower staffing levels.
How long will it take to receive my order?
While we aim to process and ship orders promptly, shipping times may vary depending on courier schedules during the holiday season.
Can I still contact customer support?
Yes, our customer care team will be available on non-public holidays but with limited hours. Responses may take slightly longer than usual.
Can I still place an order during the holidays?
Absolutely! Our website will remain open for orders 24/7, even during public holidays.
How do I know if my order has shipped?
You will receive an email notification with tracking details as soon as your order is shipped.