Others
How can I provide feedback on the product experience for my cats and dogs?
We value your opinion and always strive to improve our products to ensure your pets receive the best possible nourishment. You can share your feedback by emailing us at [email protected] or by leaving a Google Review or on our website.
What is the process for stocking Frontier Pets products in my store?
If you are interested in stocking Frontier Pets products in your store, we would love to hear from you. We are currently updating our retail stockist onboarding process and will provide you with all the necessary forms and information once they are a
Can Frontier Pets products be purchased in the UK or shipped internationally?
At the moment, Frontier Pets does not directly ship to the UK. However, we recognize the demand from our customers who have relocated internationally and are working on expanding our shipping capabilities. While we do not yet have a specific timeline
Is there a breeders program available for those using Frontier Pets products for weaning puppies?
We have an exclusive breeders program designed to support breeders like you in using Frontier Pets food for weaning puppies. To join or rejoin our Breeders Program and take advantage of these perks, please contact our customer care team. They will pr
Where do you stock your products?
Frontier Pets products are stocked across a range of locations, including veterinary clinics, grooming centres, pet stores, retail outlets, daycare centres, and Harris Farm Market stockists in both NSW and QLD. Here's a quick overview:
Can I find your products in pet stores or only directly from your website?
Our products are primarily sold directly through our website, but we do partner with a select number of small vet retailers that carry a limited range of our products. If you are interested in purchasing our items locally, check out this link. We are
How do I unsubscribe to your email list?
Want to take a break from our emails? No worries! You can unsubscribe anytime by clicking the "unsubscribe" button in our email footer.
Referral Code Issue
We do not currently offer referral codes to share with others. We'd recommend they use our code HELLO15 for 15% off their first order.
Can I feed my pet vegan?
Many pet parents who are vegan wish to feed their dogs and cats a vegan diet. However, it is the opinion of our veterinary team that cats cannot be fed a vegan diet. Cats are obligate carnivores, meaning they require a diet rich in animal-based ingre
Can you assist in sponsorship opportunities for certain events?
We welcome queries about sponsorship opportunities. If you are organising an event and are interested in partnering with us, please connect with our team. We will review your request and respond as we consider what support we can provide for your eve