What should I do if delivery services like Location Post and Star Track cannot deliver to my address?Updated 5 months ago

If standard delivery services are not an option for your location, please reach out to our customer care team with your address details. We will investigate alternative solutions, such as checking if another delivery service can accommodate your location, or finding a local collection point that may be accessible for you.

For example, some customers may need to collect their parcels from a designated post shop or agent due to the specific delivery operations in their area. If you encounter such an issue, we will communicate with our shipping representatives and provide you with the necessary information to ensure that you receive your order's delivery.